Features

Bulk Pormotion
Sending thousands of Media rich WhatsApp messages are possible with One Click.

API Integration
Integrate WhatsAPI with any software using our simple and Webhooks & APIs.

Analytics
Track and measure reports of your WhatsApp campaigns for marketing optimisation.
Notify Your Customer
With a pre-approved template you can automatically send notifications to your customers directly to their WhatsApp.
By using WhatsApp as your notification channel,
Your customer won’t miss any details.
Unlike an SMS notification Using WhatsApp
you can send rich media messages with advanced features.
Example User-cases
- Send an auto follow-up message for abandon cart.
- Remind the user about an Appointment or Booking.
- Send an OFFER notification to thousands of customers.
- Collect feedback or data from structured conversation.

Support / Sales Chat
Multi Agent Support for a Single WhatsApp Number

Monitor Chats of your employees
Now you can allocate customer conversation to staff and department and monitor the conversation and publish a single Official WhatsApp number.
Access from Web / Mobile
Using CODIAC360 Web based and App based chat app your employees can now respond to customer's messages anytime.
You can call it a Chat CRM
CODIAC360 offers you a feature rich CRM for follow-up and manage customers with groups and tags.
THE BEST CHANNEL FOR COMMUNICATION
Interactive Features for the effective Communication

WhatsApp Business API supports many message features, including two-way conversations:
- Media template – A media template message
- Text – A simple text message (1024 Characters)
- Images – A message containing an image
- Audio – A message containing an audio file
- Video – A message containing a video file
- Document – A message containing a document file
- Location – A message containing a location
- Contacts – A message containing one or more contacts
- Interactive Messages – A message containing buttons (call-to-action or quickly replies)
Integrate With Any Softwares
API Simplified
We are handling the complicated API integration and made it easy for you to integrate it with any softwares support REST / GraphQL APIs
Trigger notification using Webhooks
Using our simple Webhooks you can trigger notifications from any remote software. for example a Billing Software, POS, HRM, ERP, eCommerce Website, etc.
Automate WhatsApp Broadcast
Connect with your existing CRM or a simple google sheet and send rich media messages to thousands of your WhatsApp users.
